Terms and Conditions

1. Introduction

Welcome to Curators Studio. These Terms and Conditions govern your use of our website and services, including the purchase of floral arrangements and subscription services. By accessing or using our website, you agree to be bound by these Terms and Conditions.

Last updated: April 11, 2025

2. Definitions

Throughout these Terms and Conditions, the terms "we", "us", and "our" refer to Curators Studio. "Service" refers to our website and floral arrangement services. "You" refers to the user or viewer of our website or purchaser of our services.

3. Products and Services

All products and services displayed on our website are subject to availability. We reserve the right to substitute any product with items of equal or greater value if the original products are unavailable.

Due to the natural and seasonal qualities of flowers, the exact colors, varieties, and compositions of arrangements may vary. Images on our website are representative examples.

4. Ordering and Payment

By placing an order, you are making an offer to purchase our products. All orders are subject to acceptance and availability. We reserve the right to refuse any order.

Payment must be made in full at the time of ordering. We accept major credit cards and other payment methods as indicated on our website.

5. Delivery

We aim to deliver all orders on the specified delivery date during normal business hours. However, we cannot guarantee specific delivery times. Delivery times are estimates only.

If the recipient is not available at the time of delivery, we may leave the order with a neighbor, in a safe place, or at the front door. If the delivery cannot be completed, you may be responsible for additional delivery charges.

6. Refunds and Returns

Due to the perishable nature of our products, we do not accept returns. If you are not satisfied with your order or if it arrives damaged, please contact us within 24 hours of delivery with photographic evidence of the issue.

Refunds or replacements may be offered at our discretion depending on the circumstances.

7. Liability

Our liability for any claim arising from the provision of our products or services is limited to the amount paid for the specific order in question.

We are not liable for any indirect, special, incidental, or consequential damages arising from the use of our products or services.

8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following any changes constitutes your acceptance of the revised terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: hello@curators.studio
Phone: +91-9008789490